Service pricing
The software is free. People are paid. Full Service is a percentage of your property management fee. Inspection Only is booked as a visit, without taking on the rest of the rent roll.
Pricing model
Full Service
30%
of your property management fee
If your agency charges a landlord 5% + GST, CROSSUB’s fee is 1.5% + GST. That is 30% of 5%.
We partner with agencies whose own management fee to landlords is at least 4% + GST, so the split stays workable for both sides.
What Full Service includesInspection Only
Priced per visit
Ingoing, routine, outgoing and open inspections, completed for the agency without the Full Service percentage. This is the path when you want the inspector and the report, and you keep the rest of the management.
Send the property and the inspection type to sales@crossub.com.au.
What an inspection includesWhat's included
Condition reports before move-in, with photos and the checks the file needs at the start of the lease.
Vacate reporting for the bond conversation. The bond itself is lodged by the agent or the tenant.
Scheduled checks through the tenancy, written as a clear branded report.
On-site staffing and a report for the open home.
Applications, reference checks, and agreement review, ready for the agent to issue.
The job is logged, quotes are collected, and approved work is tracked through to completion.
The portfolio, tasks, and SMS and email history stay on the property for the agent to read.
Key bookings and returns are recorded against the property.
The property management software stays free whether or not you add a paid service.
Leasing, maintenance, keys and the day-to-day admin sit inside Full Service. Inspection Only covers the visit and the report. Both use the same property record.
How the fee is read
The percentage on the management agreement is yours. CROSSUB’s Full Service fee is calculated from that number.
A 5% + GST management fee becomes 1.5% + GST to CROSSUB. A fee under 4% + GST is outside the partnership.
A single inspection is not billed as 30% of the management fee. Ask sales for that visit.
Questions
The software is free on its own. The 30% is the Full Service team: leasing support, inspections, maintenance coordination and admin on the properties you hand over. You can use the software without either paid service.
No lock-in contract. Start on the free software, add Inspection Only for visits, or move a rent roll onto Full Service when you want the daily work taken on.
The maintenance team asks trusted tradies for quotes — typically three — and sends them to the agent. After the landlord approves, CROSSUB books the work. Email info@crossub.com.au for urgent repairs.
Email sales@crossub.com.au. Include the suburb and whether it is ingoing, routine, outgoing or an open home.
Head office is in North Sydney. Email the address that matches what you need.
