The company began as a local property team and now supports agencies in New South Wales, Victoria and Queensland. There is also work in Europe, and a presence being built in New Zealand. Inspectors and the day-to-day team operate from Australia. The work is not sent offshore.
Head office is 104/66 Berry Street, North Sydney NSW 2060. On-site inspections are confirmed suburb by suburb. The platform itself is what an agency in another city logs in to.
Agents keep the landlord. CROSSUB takes the operational load the agency chooses: leasing administration, inspections, maintenance coordination, tenant messages and the admin around them. Notices and procedure follow the Residential Tenancy Act for the state the property is in.
