Paid service

The daily rent roll, with your agency still in charge.

Full Service is paid support for day-to-day property management. Leasing, inspections, maintenance and admin are handled by a local team, on the same records as the free software. Landlord conversations stay with your agency. There is no lock-in contract.

Book a demo Inspection Only

A smarter way to grow

More properties. Same team.
Less admin.

Everything your agency needs to scale its rent roll, without scaling the operational workload at the same pace.

Scale without hiring

Increase the capacity of your existing team. CROSSUB takes care of repetitive back-end work so you can spend more time growing your agency.

Keep full control

Your landlords, your agency brand and your final decisions. We operate behind the scenes, never in front of your landlord relationships.

People + CROS

A local property management team, supported by smart workflows and a connected platform. Real people where judgement matters.

What we take care of

Your operations, covered.

Specialised teams across the everyday work that keeps your rent roll moving. You focus on relationships. We handle the follow-through.

Leasing & Renewals

Applications, reference checks, lease preparation, renewals and follow-up, ready for your agency’s decisions.

Inspections

Open homes, ingoing, routine and outgoing inspections — arranged, attended and reported, including long-distance properties.

Maintenance

The tenant reports the job. The team gathers quotes — typically three — for the agent to take to the landlord, then arranges the approved work.

Tenant Operations

Day-to-day tenant communication under your agency brand, plus key tracking, rent follow-up and record keeping. The message history stays on the property.

Connected by CROS — one platform for tasks, communication and visibility. Meet CROS

How the partnership works

We handle the operations.
You own the relationships.

A clear division of responsibility, with the transparency of a shared property management workspace.

Your agency

Own landlord relationships and brand
Make the important decisions
Approve quotes, leases and key actions
Grow the rent roll with more capacity

CROSSUB team

Coordinate day-to-day operations
Manage leasing and inspections
Follow up tenants and contractors
Keep tasks and records up to date

Shared records · Live tasks · AI assistance · Full visibility

Simple, transparent pricing

One simple fee.
More room to grow.

Pay CROSSUB from the management fee your agency already charges. It isn’t a second full management fee for your landlord. The same figures are on Service Pricing.

No lock-in contract
Your agency keeps the landlord relationship
For agencies charging at least 4% + GST
Inspection Only is a separate paid visit, not this percentage

30%

of your existing property management fee

Example: you charge 5% + GST

Your agency 70%CROSSUB 30%

Your agency retains3.5% + GST

CROSSUB fee1.5% + GST

Illustrative fee split only. The final service agreement confirms inclusions, exclusions and commercial terms.

Simple onboarding

Your team stays in front.
We get to work behind the scenes.

A straightforward start, with clear responsibilities from day one.

Tell us about your portfolio

We align on your agency’s workflows, decision makers, properties and service expectations.

Connect your operations

Set up access, property records and approval rules. The handover covers the agreement, lease, ledger, tenant details, an ingoing report, your templates, email signature and logo.

Stay in control as we deliver

Our team coordinates daily work. Your agency reviews progress and approves key decisions. The Agent Portal shows the live task.

Common questions

Good questions, clear answers.

Will CROSSUB speak directly to my landlords?

No. Landlord communication stays with your agency. CROSSUB works behind the scenes, under your agency brand for relevant tenant-facing communication, and the team is local rather than offshore.

Who approves maintenance and lease decisions?

Your agency remains the decision maker. CROSSUB coordinates quotes, supporting information and tasks, then arranges approved actions. Email info@crossub.com.au for urgent repairs.

Does CROSSUB handle rental bonds or trust funds?

No. CROSSUB does not collect or hold the rental bond. The agent or the tenant lodges and releases it through Rental Bonds Online. An outgoing inspection can support the claim. It does not move the money. Your agency retains responsibility for its own trust accounting.

Is there a lock-in contract?

No lock-in contract. You can use the free software on its own, add Inspection Only for visits, or use Full Service for the daily rent roll.

How much does Full Service cost?

CROSSUB’s Full Service fee is 30% of your existing property management fee. On a 5% + GST management fee, the CROSSUB portion is 1.5% + GST. This offering is for agencies charging at least 4% + GST. Inspection Only is a separate paid visit, not this percentage.

Let’s grow together

Ready to grow without the extra workload?

See how CROSSUB can work behind your agency, while you stay in control.

Book a demo

Prefer to write? info@crossub.com.au

Talk to CROSSUB

Head office is in North Sydney. Email the address that matches what you need.

Head office: 104/66 Berry Street
North Sydney NSW 2060
General email: info@crossub.com.au
Sales and demos: sales@crossub.com.au
Urgent repairs: info@crossub.com.au